Scott, I don't think a fraud complaint should be filed until 14 days have passed. It is the sellers responsibility to communicate the status of the sale and shipment no matter what medium he has to use. Phone, mail, email, overnight mail, smoke signals or whatever and it should be done at once.
I agree about the communication. However, I think 14 days is a little swift for a fraud complaint... but a whole lot better than 7 days !!
There is NO REASON to delay shipping for a week or so after receiving the money unless it is a check that has to clear first, When this is going on, it raises a red flag that maybe something is not on the up and up.
K7FF did not wait a week. If you reread this thread, you will see the K7FF shipped the item the NEXT DAY after the payment was received WC5E got the item 8 days after payment was sent.
Second of all, and I am not making excuses for the lack of communication by K7FF, but I can think of PLENTY of reasons why someone might have to delay shipping for a week or so. It's not right, and it's not common, but sometimes things just do happen. It doesn't mean that there is FRAUD. Guys, consider the word FRAUD -- K7FF was accused of FRAUD because he didn't e-mail the guy for a few days? He received the money, he shipped the next day. Come on.
I know a couple of years ago, I wound up in the hospital for 2 weeks and there were things that I needed to ship. I called the people myself and told them what was going on and offered to refund their money if they wanted or wait about a week to ship. Only one guy wanted his money back so I had it wire transferred to his bank.
You did all this from the hospital? Wow. I wonder how many people that are taken to the hospital (or are with a family member who is hospitalized) remember to bring along a list of phone numbers for the people they sold stuff to, to let them know that there stuff will be a bit delayed? You are sure setting the bar quite high to be a seller these days.
So, if you are going to be a "seller" you have the responsibility to keep your buyer informed. If it costs you a buck or two, too bad.....
Yep, agreed... good communications solves a lot of problems.
Only thing I ever got from FF was nasty emails and bad language.
This belongs in the K7FF Feedback section, not here.
73 - Scott KA9FOX