N9NOS, Gene is OK
Posted: Mon Nov 12, 2007 6:42 pm
I bought a dual band tranceiver from Gene, N9NOS. He advertised it as 'never used'. When it arrived, it was as original from the Kenwood factory. Upon hooking it all up, I discovered the Display Unit did not function properly. I contacted Kenwwood, and since it was a few days out of warrantee, the cost to repair was $175. After some thought, I decided to ask Gene his thoughts, maybe we could share the extra cost of repair. When I contacted Gene, he DID NOT hesitate to send me the following email text:
SEND ME YOUR ADDRESS
WILL PUT CHECK IN THE MAIL TO YOU
And he did just that. No quibble, no cry, no 'buyer beware' lecture, .... just a quick reply followed by a check for the full amount of $175.
I figure Gene lost about $300 dollars on that Kenwood. Original price plus repair out of warrantee, minus what I paid him.
In my book, Gene has got to be given credit for HONESTY & CHARACTER.
Thanks and 73 Gene,
Gerald, KB7QQ
SEND ME YOUR ADDRESS
WILL PUT CHECK IN THE MAIL TO YOU
And he did just that. No quibble, no cry, no 'buyer beware' lecture, .... just a quick reply followed by a check for the full amount of $175.
I figure Gene lost about $300 dollars on that Kenwood. Original price plus repair out of warrantee, minus what I paid him.
In my book, Gene has got to be given credit for HONESTY & CHARACTER.
Thanks and 73 Gene,
Gerald, KB7QQ