Idiom Press----Bad business
Posted: Fri Jun 25, 2010 2:54 pm
I was interested in an Idiom Press SDX controller card and sent Idiom a couple questions about serial ports and he (Rob Locher) responded VERY quickly. I ordered the card on thier site using paypal. Two weeks went by and I did not receive anything so I called and after a couple tries talked to someone and he told me "some parts were back ordered and it would be a week before they ship"... Well.... many weeks and several months and no shipment and no one answering the phone at Idiom and not returning emails and not repsonding to faxes so I started leaving messages via email and fax and when I could get a voicemail at idiom telling him to cancel my order.
Three months later:
I open my email and found this:
Of course my paypal was charged and paypal will not refund the money
because "I DID order it" even though I told them I canceled the order months ago!!! And true to form, this guy dont answer his phone or emails or faxes.
Guess what...I dont want the damn card. Even if he makes good and I get it what kind of service can I expect if it has a problem?
Is he a crook? Im not sure. If I get the card then no he is not...just a very very very bad businessman.
Is his father "A respected and renowned author and Ham" as I had read elsewhere? Well if so, that dont make Rob (jr?) a good businessman either.
I will continue fighting paypal and send a complaint to the Oregon Attorney Genrals office. Its $135. My kids arent going to starve but when I say dont ship an item and they flagrantly dissmiss that request and force the card down my throat I start to feel like a red headed step child.
Three months later:
I open my email and found this:
"Hi John,
Your RotorCard SDX that you ordered ages and ages ago is finally on its
way to you. I'm embarrassed that it took so long. Sorry for the
inconvenience, and thanks for your business.
73,
- Rob W7GH
Idiom Press "
Of course my paypal was charged and paypal will not refund the money
because "I DID order it" even though I told them I canceled the order months ago!!! And true to form, this guy dont answer his phone or emails or faxes.
Guess what...I dont want the damn card. Even if he makes good and I get it what kind of service can I expect if it has a problem?
Is he a crook? Im not sure. If I get the card then no he is not...just a very very very bad businessman.
Is his father "A respected and renowned author and Ham" as I had read elsewhere? Well if so, that dont make Rob (jr?) a good businessman either.
I will continue fighting paypal and send a complaint to the Oregon Attorney Genrals office. Its $135. My kids arent going to starve but when I say dont ship an item and they flagrantly dissmiss that request and force the card down my throat I start to feel like a red headed step child.