N9HF Dave Kerl item listed as excellent - had problems

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K9FBI
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Location: Oswego, Il.
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N9HF Dave Kerl item listed as excellent - had problems

Post by K9FBI » Sun Sep 25, 2005 1:09 pm

I purchased a Power supply from Dave Kerl N9HF.
Before the purchase I specifically asked him what condition the supply was in and if it had any scratches. He said it was in excellent condition and had no scratches. We agreed on the price and the sale was made. When I received the supply I opened the box and right away noticed 2 deep scratches on top of the cover. The supply was packaged very good so it did not happen in shipping. I emailed Dave to let him know about the scratches. While I was waiting for a reply I hooked up the supply to make sure it worked. It had a good output but after it got warm the fan came on and was making a noise like a hard drive accessing data. I emailed Dave again about the fan. He replied that when he used the supply the fan did not make noise and did not comment on the scratches. I called Astron and asked them how much a new fan and cover cost. I asked Dave to either pay half of the cost of the new fan and cover or allow me to send the supply back to him. I have sent him at least 4 emails asking how we can resolve the problems found. He has not returned any emails. I will never deal with this person again.

w8jn
Posts: 619
Joined: Fri Mar 07, 2003 1:21 pm

dave kerl fantastic seller N9HF

Post by w8jn » Thu Jul 24, 2008 8:36 pm

i don't know what went down with the author of the post above, however i just purchased a top of the line expensive acom 2000a from dave.he was meticulous from the start to the finish. he kept in regular contact and made sure the 2000a was safely packed and ready to go. it was 100% as represented and i would do business with dave again in a heartbeat. it must be murphys law. the pain is the asses you sell a $50 item to make more noise and complaints than a suitecase nuke. the big dollar sales seem to go as smooth as silk. why are the nickle dime cheapskates such wretched misanthropes???? hihi

n3kya
Posts: 8
Joined: Sun Jul 27, 2008 9:09 pm

Post by n3kya » Sun Jul 27, 2008 9:13 pm

It really does amaze me sometimes that some people expect absolute perfection in the items they purchase...ITS USED EQUIPMENT folks...stuff happens.

w8jn
Posts: 619
Joined: Fri Mar 07, 2003 1:21 pm

whiners and complainers

Post by w8jn » Mon Jul 28, 2008 4:17 am

i am convinced that there are people who will bitch about the casket they are in while they are being lowered 6 feet under. hand wringers , whiners, and non stop complainers. visit them at the cemetary two years after they had the last shovelfull of dirt tossed on them. put your ear on the ground above them and you will still hear them kvetching about the accomodations......... jack nicholson in "as good as it gets"

K4ICL
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Location: Greenville, SC
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Get Real?

Post by K4ICL » Mon Jul 28, 2008 12:05 pm

Before the purchase I specifically asked him what condition the supply was in and if it had any scratches. He said it was in excellent condition and had no scratches.
When I received the supply I opened the box and right away noticed 2 deep scratches on top of the cover.
"There is no other way to put it. If this is accurate, someone lied about the condition. [Al Link in "Real Life".]


.

lhk0pd
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Location: dodge city kansas
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Post by lhk0pd » Mon Jul 28, 2008 1:01 pm

If i bought some thing from any one and they specifically said there was no scratches and the item worked perfect then that is what i would expect. I do not think asking specific questions and having them answered to my satisfaction and then recieving item in the opposite condition is being to picky. Being used does not give any one the right to misrepresent a item............
Larry Huff K0pd

wx1f
Posts: 257
Joined: Mon Jul 17, 2006 7:45 pm

Post by wx1f » Wed Jul 30, 2008 5:09 pm

I agree with Larry 100%.
I run into this problem occasionally, where the seller not only lies to me...but states I'm lying when I complain, so they can maintain their positive standing in the forum.
At first, I was amazed that my seller, who had a slew of positives, would stoop to a bad transaction. When I checked his feedback, so many buyers stated that he was the best thing since sliced bread!! It was only after getting stiffed, that I realized the reason he had only a few negatives was because posting to any feedback forum is a lot of trouble for most people who are not familliar with how to do it. Plus..the seller will only badmouth you (and you might have no feedback at all..so who will other buyers believe ?!! )...so most buyers who get crappy stuff sold to them attempt to rectify the problem via email..then just give up after the seller gets nasty or just ignores them. Then they just don't buy from that person ever again. However....there is another way. Before buying, ask lots of questions. If the seller acts annoyed. or crabby....don't buy from them. Ask for photos...showing that the paint job is good or that there are no scratches. Again..if the seller says, "Just take my word for it, because I don't own a camera"....PASS !!! I don't care if it's the bargain of a lifetime. PASS !!! Maybe it will turn out to be the bargain stated...but most likely...it will not be. You will end up either spending more money for new parts or worse.....throwing it into the trash because the manufacturer no longer sells replacement parts !!

w8jn
Posts: 619
Joined: Fri Mar 07, 2003 1:21 pm

agree

Post by w8jn » Thu Jul 31, 2008 4:46 am

i agree with everything you said. if the seller does not answer 100% of your questions, spend your money elsewhere. if they conveniently skip one of your questions, ask it again. if he skips it again, dont buy from him. failure to ask and failure to demand answers is "shame on you".
NOW... back to Dave Kerl. i stand by my original comment.. he is straight up honest, answered all of my questions, volunteered extra information and sold this equipment for the widow of a sk. he could have beat her out of money, however it all went to her and the acom 2000a (rolls royce of amps $$$) was better than he described. i trust him 100% and would buy from him again in a heartbeat.
73 paul w8jn

kf9z
Posts: 48
Joined: Fri Aug 22, 2003 9:04 pm

Post by kf9z » Thu Jul 31, 2008 12:26 pm

Maybe the PS was his and that would be the difference in condition (not SK but his personally). The fact is clear and simple - it would seem he did not describe the condition correctly and will not make good on the transaction. We have two sides to the story but only one from the buyer (as the seller has not commented).

For those who claim 'it is used - what did you expect, or deal with it' as posted above - you should think about those unintelligent and uninformed statements. IF the seller actually stated the item was like-new and had no scratches (after SPECIFICALLY being asked about the case) and the fan is damaged - then he MUST make good on the deal or risk loosing future sales based on his inability to accurately describe his equipment.

Yes, it is used and no one should rightly expect it to actually look like new (close to new, maybe) but they should expect an accurate description and not dodge the consequences after someone is unhappy about said description. When someone ASKS about specific physical conditions and it does not live up to those - the buyer should work with the sells - but the defective fan is another issue all together. That should NEVER happen (as it allegedly has here). Again - we only have the sells side and a couple of jerks who think it is OK to misrepresent items because they are used, and someone who bought some estate stuff from him.

I would like to see the pictures of the PS before passing final judgment - and then hear from the seller. It seems silly to blow someone off for <$100.

D

w8jn
Posts: 619
Joined: Fri Mar 07, 2003 1:21 pm

name calling?

Post by w8jn » Thu Jul 31, 2008 1:10 pm

i never said its ok to misrepresent anything.i only spoke to the issue of daves honesty with me. sorry you feel it necessary to name call to defend your position.

kf9z
Posts: 48
Joined: Fri Aug 22, 2003 9:04 pm

Re: name calling?

Post by kf9z » Thu Jul 31, 2008 5:12 pm

w8jn wrote:i never said its ok to misrepresent anything.i only spoke to the issue of daves honesty with me. sorry you feel it necessary to name call to defend your position.
When did reading and comprehension go out the window? WHEN did I call you a JERK or name call? I DID NOT (re-read) call you a jerk. I mentioned you in a different sentence and in a change of thought. It is CLEAR I did not call you a jerk or name call in regards to you and your transaction. Why are people so easily offended or choose to be offended? You did not even understand my response! I said you are the only one we have that had an actual transaction in this posting and it was not even his gear - it was for an estate. That is a difference from a PS that was most likely the sellers and not the SK's. That is a BIG difference. That was the point I was making. I referred to the initial posters as jerks as there comments are uninformed and simply posted to show their arrogance. Wow!

D

VA3EE/ VE3GNX
Posts: 52
Joined: Wed Aug 02, 2006 11:30 am
Location: Windsor ON Canada

Post by VA3EE/ VE3GNX » Thu Jul 31, 2008 5:43 pm

Here is my 2 cents:

I agree with KF9Z that people are too quick and get all excited over statements made before they digest them.
W8JN said something to effect about name calling to make a point. It was W8JN in his first post that said "pain in the asses and cheapskates", and in the second post "wretched misanthropes, hand wringers, whiners and non stop complainers". So where does this leave us :roll:
Again just my two cents.VE3GNX

w8jn
Posts: 619
Joined: Fri Mar 07, 2003 1:21 pm

Re: name calling?

Post by w8jn » Thu Jul 31, 2008 6:26 pm

kf9z "I said you are the only one we have that had an actual transaction in this posting and it was not even his gear - it was for an estate."

i know exactly what you meant. anyone dealing with a grieving widow can take advantage of them, give them pennies on the dollar and turn the equipment around for big dollars. how often do you see "crooks" advertise "estate items, no way to test" and it turns out they are selling garbage? dave did none of the above. he was honest with me and the widow. that is what ham radio is all about. we need more honest hams like dave. you guys are correct, none of you has any first hand information except the whiner with the cheap power supply calling for a federal investigation and me (totally satisfied) with an expensive amp.
here is what you hot air specialists can do.... buy something from dave and then give your opinion. you know what they say about opinions...

kf9z
Posts: 48
Joined: Fri Aug 22, 2003 9:04 pm

Re: name calling?

Post by kf9z » Thu Jul 31, 2008 7:43 pm

w8jn wrote:i know exactly what you meant. anyone dealing with a grieving widow can take advantage of them, give them pennies on the dollar and turn the equipment around for big dollars. how often do you see "crooks" advertise "estate items, no way to test" and it turns out they are selling garbage? dave did none of the above. he was honest with me and the widow. that is what ham radio is all about. we need more honest hams like dave. you guys are correct, none of you has any first hand information except the whiner with the cheap power supply calling for a federal investigation and me (totally satisfied) with an expensive amp.
here is what you hot air specialists can do.... buy something from dave and then give your opinion. you know what they say about opinions...
This is my last post on this topic - you still do not get it, do you? This is NOT about you and your transaction. It is about a PS that was purchased by someone else. I am glad that you had a great experience with the seller - good for you. You bought a piece of estate gear that was not the sellers to begin with. The power supply was most likely the sellers own piece of gear. That is a difference and should be noted. Why is that an issue with you? I am sure you are proud of acquiring the amplifier at a reasonable price and have it show-up in great or better than advertised condition. Is was not the sellers gear but that of someone else. Just because your equipment made it to you in better than advertised condition does not mean a piece of gear that is most likely NOT part of the estate cannot show up defective.

Also - I am waiting for an apology from you as I am offended that you were offended by not reading my initial post before jumping on the keyboard.

That is sarcasm - but I would recommend reading the post several times before you jump on someone. I was not calling you names - I was trying to make the point (that apparently avoided you - and others) that your equipment was part of an estate so it was not the sellers own equipment. The PS most likely WAS his personal gear and there in lies the difference - right? I think so...

D

w8jn
Posts: 619
Joined: Fri Mar 07, 2003 1:21 pm

Re: name calling?

Post by w8jn » Thu Jul 31, 2008 7:52 pm

kf9z wrote:
w8jn wrote:quote]

This is my last post on this topic - you still do not get it, do you? This is NOT about you and your transaction. D
finally we agree... this is not about you and you have absolutly zero knowledge about the original post. as i originally stated, i have no knowledge about it either. i have only spoken to my dealings with dave. you are the one who has invented all of the possible scenarios that you have no clue about. amazing, you are an expert about a deal that you imagined in fantasy land.

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