SHIPPING DAMAGE ! WHO IS RESPONSIBLE ???
Posted: Sat Jul 19, 2003 4:48 pm
I would like to here from anyone out there who would like a discussion on the above topic. Shipping Damage who is responsible?
The shipper double boxes and properly packs the item , well boxed, proper materials, even boxed oversize. Which I have UPS documentation to substantiate my claim.
The buyer gets the radio. Its damaged. Now even though the buyer has been told to keep all packing materials. Out of ignorance or otherwise the buyer throws out the outerbox.
The shipper after several attemps gets UPS to settle a partial damage claim !
The buyer states 3 things wrong with the radio. Dial glass out of place, not broken, dial string jumped off pulley and 1 tube went bad. All three were done in shipping. Buyer accuses seller of shipping radio not working without any fact finding. Yes the radio arrived damaged, not the sellers fault, shippers fault. The radio was packed well and working when shipped. I do not blame the buyer for being upset BUT buyer should not start making false accusations.
The receiver threw out the box and ignored me and UPS telling him to put it back in its original packing and double box. The buyer ships radio back in single box with insufficient packing.
While I'm at it let me state buyer states radio doesn't work from to much dust. Hello, buyer please wake up. The tube going bad during shippent was the final cause as per me testing all tubes and replacing on arrival back at my QTH (the shipper)me. DUST DOES NOT MAKE A VINTAGE RADIO stop working !
Also either UPS or the buyer damaged cabinet at his place of residence whether ( intentional or accidental ). Looks like the buyer couldn't get top lid to flip up and appears that the buyer may have put a LARGE flat screwdriver in from the side to pry the lid up. Also could have been done by UPS due to the buyer sending unit back with insufficient materail and also not tape the top or bottom of the only(single) box which he returned the radio in. Buyer also returns the radio less 7 of the 8 screws holding in the front panel.
Well although I should name names , I will not do so unless the buyer happens to but a gripe on here.
So I'm all ears here. Lets here from you.
In my opinion this person should not be buying or selling. My call is wb1frw. I am the writer of this posting.
Also, should I post the buyers name as he seems to be more upset about the dust than the actual damage. Personally I think this particular buyer should not be buying off the internet. Better he sticks to the hamfest where he can bitch and moan the person at the hamfest table !
If he can't accept a small amount of dust in a 50 plus year old hallicrafters radio then he shouldn't be buying one. I do have pictures to substantiate my claim. After dust removal chassis is very nice . The dust was light and had been blown out six months prior.
73 Gary
The shipper double boxes and properly packs the item , well boxed, proper materials, even boxed oversize. Which I have UPS documentation to substantiate my claim.
The buyer gets the radio. Its damaged. Now even though the buyer has been told to keep all packing materials. Out of ignorance or otherwise the buyer throws out the outerbox.
The shipper after several attemps gets UPS to settle a partial damage claim !
The buyer states 3 things wrong with the radio. Dial glass out of place, not broken, dial string jumped off pulley and 1 tube went bad. All three were done in shipping. Buyer accuses seller of shipping radio not working without any fact finding. Yes the radio arrived damaged, not the sellers fault, shippers fault. The radio was packed well and working when shipped. I do not blame the buyer for being upset BUT buyer should not start making false accusations.
The receiver threw out the box and ignored me and UPS telling him to put it back in its original packing and double box. The buyer ships radio back in single box with insufficient packing.
While I'm at it let me state buyer states radio doesn't work from to much dust. Hello, buyer please wake up. The tube going bad during shippent was the final cause as per me testing all tubes and replacing on arrival back at my QTH (the shipper)me. DUST DOES NOT MAKE A VINTAGE RADIO stop working !
Also either UPS or the buyer damaged cabinet at his place of residence whether ( intentional or accidental ). Looks like the buyer couldn't get top lid to flip up and appears that the buyer may have put a LARGE flat screwdriver in from the side to pry the lid up. Also could have been done by UPS due to the buyer sending unit back with insufficient materail and also not tape the top or bottom of the only(single) box which he returned the radio in. Buyer also returns the radio less 7 of the 8 screws holding in the front panel.
Well although I should name names , I will not do so unless the buyer happens to but a gripe on here.
So I'm all ears here. Lets here from you.
In my opinion this person should not be buying or selling. My call is wb1frw. I am the writer of this posting.
Also, should I post the buyers name as he seems to be more upset about the dust than the actual damage. Personally I think this particular buyer should not be buying off the internet. Better he sticks to the hamfest where he can bitch and moan the person at the hamfest table !
If he can't accept a small amount of dust in a 50 plus year old hallicrafters radio then he shouldn't be buying one. I do have pictures to substantiate my claim. After dust removal chassis is very nice . The dust was light and had been blown out six months prior.
73 Gary