I purchased an 89ft motorized tower from a dealer about 2 years ago. The manufacturer of the tower is US Tower Corporation, based in Woodlake, California.
About five weeks ago, the motorized assembly developed a problem which stripped the treads on the top all thread drive. This part guides the cable when the tower is being raised and lowered.. I have been unable to rise my tower since that time. I contacted a representative of US Tower to buy a replacement drive but I was advised that I could not buy this part. I could however, send the tower back to them and then they would repair it.
I even contacted a well known nationwide amateur radio dealer to purchased the part but so far they have refused to sell to their own dealer.
This makes no sense to me. I would have to remove my antennas, take down the tower and then ship it. After it is repaired, pay again for shipping, then reinstall the tower and then again reinstall my antennas.
I have ask to speak to the owner, Bruce Kopitar, at lease five times. I am told by employees that he is unavailable and there is no way I can reach him directly.
I have been ask by Gary Smith, position unknown, to send pictures of the defective parts and of the overall tower as well. This I have done.
I have written several emails to Gary during the past 4 weeks. Almost none are answered and if one is answered the only reply is he is trying to see if the owner, Bruce Kopitar, will review my situation to determined if he is willing to sell the part so I can replace the defective piece.
These motorized towers are still sold and manufactured by US Tower but It appears that the company does not plan to support or to sell any related parts to the motorized winch assemply that is a part of the tower.
Any thoughts fellow hams?
Rit - N4BNM
Last edited by n4bnm
on Thu Dec 18, 2008 10:20 pm, edited 2 times in total.