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K4ICL
Joined: 05 Mar 2003
Posts: 421
Location: Greenville, SC
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 Posted: Sun Oct 11, 2009 12:20 pm Post subject: Thanks UPS... |
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Packed by a UPS franchise store...
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Shipped by UPS...
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Delivered by UPS...
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Damaged by UPS...
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KC8KZY
Joined: 09 Dec 2007
Posts: 27
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| Posted: Sun Oct 11, 2009 12:32 pm Post subject: |
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| That looks to have been dropped from a fair height. Any electrical damage to the transformer? How about the rest of the cabinet? Salvageable? United Parcel Smashers strikes again. |
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N4ATS
Joined: 29 Mar 2005
Posts: 198
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| Posted: Sun Oct 11, 2009 5:03 pm Post subject: |
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You forgot your first mistake , you used UPS.
Use Fedex Ground " NOT FEDEX BUT Fedex Ground (different company) , it is WAY safer (I ship 30 plus boxes per month) 1/2 the cost and you do not need to insure... I never did and never lost a single box out of several hundred shipped...
_________________
73's from:
N4ATS
18.133 Mhz.
www.n4ats.com |
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W4LTD
Joined: 09 Dec 2008
Posts: 25
Location: Titusville, Florida, USA
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| Posted: Sun Oct 11, 2009 5:53 pm Post subject: |
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| N4ATS wrote: | You forgot your first mistake , you used UPS.
Use Fedex Ground " NOT FEDEX BUT Fedex Ground (different company) , it is WAY safer (I ship 30 plus boxes per month) 1/2 the cost and you do not need to insure... I never did and never lost a single box out of several hundred shipped... |
Definitely use FedEx Ground. I also have been shipping with them for a few years and have not had any problems, although I do choose to get insurance as a safeguard...
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R F Lee, W4LTD
CollinsNut@gmail.com
CRA Member #1699
CCA Member #12057
Titusville, Florida
☼ No trees were killed in the sending of this message, but a large number of electrons were terribly inconvenienced. ☼ |
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KS4ED
Joined: 24 Apr 2005
Posts: 38
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| Posted: Mon Oct 12, 2009 4:29 pm Post subject: |
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I'm not taking up for UPS but someone who designed that piece of
equipment sure was asking an awful lot out of those two 5" by 5/32nd
bolts and from the middle of the bolts unsupportedf too! Hope it didn't
take too much to repair it. |
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na6m
Joined: 20 Dec 2003
Posts: 9
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| Posted: Sat Oct 17, 2009 7:23 am Post subject: Shipping transformers |
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| You should remove the transformer and pack it separately when shipping an amplifier like this one. |
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K4ICL
Joined: 05 Mar 2003
Posts: 421
Location: Greenville, SC
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| Posted: Sat Oct 17, 2009 8:17 am Post subject: There are lots of "should of's" |
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Who is "you"? This was sent to me by a customer.
How many hams do you know would be willing to remove a 64 lb transformer from a chassis and pack it separately? Even better, how many do you know would be willing to personally deal with at 3,500 volt device of any kind for any reason? Let's be real.
There are lots of "should-have's", Including "the UPS franchised store should have properly marked the package so it would not be handled like a box of rocks." [There were no such labels on the shipping box.]
Another is "UPS should not drop packages from damaging heights".
My preference is "the customer should have used FedEx." [Funny thing. I receive amps shipped to me from all over. Not one has been damaged by FedEx.]
AL |
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w8jn
Joined: 07 Mar 2003
Posts: 299
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| Posted: Sat Oct 17, 2009 12:35 pm Post subject: ups store |
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| once again we see the results of the morons at the ups store. incompetent packing and probably was "claim denied" due to their poor packing. STAY AWAY FROM THE UPS STORE!!! |
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w7why
Joined: 23 Apr 2005
Posts: 2
Location: Coos Bay, OR
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| Posted: Tue Oct 20, 2009 4:26 am Post subject: |
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Yeah, and it takes an act of congress to get a refund from UPS. All they have to say is 'Not packed good enough' and your screwed.
73
Tom W7WHY |
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wx1f
Joined: 17 Jul 2006
Posts: 211
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| Posted: Tue Oct 20, 2009 10:13 am Post subject: |
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| If the UPS store screws up you sue the individual who packed it in small claims court...not the store. |
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KS4ED
Joined: 24 Apr 2005
Posts: 38
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| Posted: Tue Oct 20, 2009 11:28 am Post subject: |
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Oh yea... good idea! If a company doesn't properly train you how to
do your job yet you do the best you can so somebody may sue you and
not the company who didn't train you. Let's make America's entire
work force vulnerable to petty law suits. America's new motto...
"You're hired! Good luck in Small Claims Court." |
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wx1f
Joined: 17 Jul 2006
Posts: 211
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| Posted: Tue Oct 20, 2009 11:51 am Post subject: |
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| KS4ED wrote: | Oh yea... good idea! If a company doesn't properly train you how to
do your job yet you do the best you can so somebody may sue you and
not the company who didn't train you. Let's make America's entire
work force vulnerable to petty law suits. America's new motto...
"You're hired! Good luck in Small Claims Court." |
If the lazy fool just sticks your rig into a box with peanuts and calls that packing, he's is responsible. By the way...they ARE trained. It's just that some are too lazy to do their jobs and cut corners when the boss is away. Plus....a small claims court judge can tell the difference and will rule accordingly. |
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KS4ED
Joined: 24 Apr 2005
Posts: 38
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| Posted: Tue Oct 20, 2009 12:54 pm Post subject: |
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Go ahead! Try and drag an employee of a company into Small Claims Court
for not doing his job properly. We'll have America's newest largest employer...
Small Claims Court Judges. Or... we'll have a back log of Small Claims
cases going to the year 2099. If you're still alive when your case comes up
you better be able to prove the person is a lazy fool, you better be able to
prove the boss was away that day and you better be able to prove he was
trained. That is if the company will provide you with his/her training process,
personnel file and dates of employment (if that person no longer works for
the company and that persons current resident address and phone number
if they know) which may make the company vulnerable to a flood of new law suits if they do release that kind of information to every xxxxxxx customer
they have. Good luck! |
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wx1f
Joined: 17 Jul 2006
Posts: 211
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| Posted: Tue Oct 20, 2009 1:21 pm Post subject: |
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| KS4ED wrote: | Go ahead! Try and drag an employee of a company into Small Claims Court
for not doing his job properly. We'll have America's newest largest employer...
Small Claims Court Judges. Or... we'll have a back log of Small Claims
cases going to the year 2099. If you're still alive when your case comes up
you better be able to prove the person is a lazy fool, you better be able to
prove the boss was away that day and you better be able to prove he was
trained. That is if the company will provide you with his/her training process,
personnel file and dates of employment (if that person no longer works for
the company and that persons current resident address and phone number
if they know) which may make the company vulnerable to a flood of new law suits if they do release that kind of information to every xxxxxxxxx customer
they have. Good luck! |
So...how long have you been working at the UPS store?? If you are not an employee...then I applaud you championing them and I relinquish the floor to you and your ax (to grind). Enjoy your day sir... |
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KS4ED
Joined: 24 Apr 2005
Posts: 38
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| Posted: Tue Oct 20, 2009 1:33 pm Post subject: |
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The UPS Store is responsible for the capability of their employees and the
qualilty of their service.
Administration, Human Resource, Training, Supervision and Quality Control.
Business 101. |
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K4ICL
Joined: 05 Mar 2003
Posts: 421
Location: Greenville, SC
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| Posted: Tue Oct 20, 2009 1:40 pm Post subject: No you can't... |
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| Quote: | | If the UPS store screws up you sue the individual who packed it in small claims court...not the store. |
If any employee, at the time of his act, is an agent or representative of the company, you can't sue him. Customers don't pay the employee, they pay the company for services and only the company is liable. There are special cases where this would not apply, such as members of a governing boards who receive fees for their services. This, is not such a case.
You can sue the company, if you have the resources to do so. Go to your state's Small Claims web site and see what the rules are for your state.
K4ICL |
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CharlieNNC
Joined: 14 Jan 2009
Posts: 1
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| Posted: Sun Oct 25, 2009 5:18 pm Post subject: This is on the owners head |
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Sorry, That xfmr should have been removed, or blocked inside the cabinet. The UPS store won't do that. an no matter how you send anything, putting 'fragile' or 'handle with care' on it is a waste of ink or stickers. Folks should be aware of what they have, and need to do to insure it will ship correctly, or not own it in the first place. Even a machine tool vise, that is nothing but a block of iron, is shipped in a wood box, and blocked to prevent movement.
Charlie in NC |
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K4ICL
Joined: 05 Mar 2003
Posts: 421
Location: Greenville, SC
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| Posted: Sun Oct 25, 2009 7:02 pm Post subject: I don't think so... |
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I don't buy your reasoning.
If you use a shipper who actively wants to get a package to its destination without damage, all that you suggest is totally unnecessary.
I have shipped dozens of similar power supplies via FedEx and NOT ONE has been damaged. I quit using UPS because over 20 percent of the shipments I received were damaged. Complete amplifiers arrived here, effectively destroyed.
You do what you want but please don't try convince others they have to dismantle their equipment to ship it when it isn't necessary.
K4ICL |
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